1. Overview

At kiri Carwash, we strive to provide excellent service. This Refund Policy outlines the conditions under which refunds may be issued for services booked through our platform.

2. Deposit Refunds

If a deposit is required when booking a service:

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3. Service Refunds

Refunds for completed services may be considered in the following circumstances:

• Service was not performed as agreed
• Significant quality issues that were not resolved
• Service provider error or negligence

Refund requests must be made within 48 hours of the service completion.

4. Non-Refundable Situations

Refunds will not be issued for:

• Customer dissatisfaction with results that meet industry standards
• Customer no-shows or late cancellations
• Services that were performed as agreed
• Change of mind after service completion
• Third-party product purchases (subject to manufacturer policies)

5. Partial Refunds

In some cases, a partial refund may be offered:

• When only part of a multi-service booking was unsatisfactory
• For services that were partially completed
• As a goodwill gesture when full refund is not warranted

6. Refund Process

To request a refund:

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Approved refunds will be processed within 5-10 business days to the original payment method.

7. Service Guarantee

While refunds are handled on a case-by-case basis, we stand behind the quality of our work. If you're not satisfied, we will work with you to find a fair resolution, which may include:

• Complimentary service correction or redo
• Partial or full refund
• Credit toward future services

8. Dispute Resolution

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9. Contact Us

For refund requests or questions about this policy, please contact us: